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Please describe the problem:


What was the approximate date and time of problem?
(Include timezone please.)


Where was the problem encountered?
Webpage Installation Loading Screen During The Game Other
Other:

What was happening before the problem occurred?
(eg. You were reading the news, clicked 'play a practice game', scored a goal, etc):


What Operating System were you using when you encountered the problem?
(eg. Windows XP, Windows Vista, etc)


What web browser were you using when you encountered the problem?
(eg. Internet Explorer, Internet Explorer 7, Firefox, etc)


Please include other comments or useful information here.